Big brother is watching you; the walls have ears; laptops can both watch and hear … we had proof today. We’ve all read sad stories where a husband or wife dies and the remaining spouse can’t access accounts, important information or even photos on an iPhone. In one of our favorite movies, “The Best Exotic Marigold Hotel,” Judi Dench is on the phone with the cable company and the customer care agent insists on talking to the account holder. “You can’t, he’s dead,” Judi says. It’s funny but actually, it’s not. We are pretty organized with our paperwork but I hadn’t given Cedric a list of my phone and computer passwords, so we sat down with a sheet of paper and I said, “OK, I’m switching off now and I’ll restart and show you how I get into my laptop.” HA HA SAID MY LAPTOP, I’LL SHOW THEM.
The screen invited me to enter my password like it does several times a day when I switch off or leave my laptop. I wrote out my password on the sheet and then typed it in. I got that rude wiggle which indicates it doesn’t like it. Hmmm, I must have typed too fast. I tried again. Another wiggle. I typed a third time really really slowly. More really fast wiggles and an invitation to reset my password. I followed the instructions but when you actually think about a password, it’s almost impossible to remember how many and where you had the numerals and uppercase letters you are forced to include. I finally reset my password and went back to square one. NOTHING … except I’m sure I heard a little giggle in the background. Round and round I went and the password hint reverted to the original – but I’d reset it three times by now with three new hints.
I called Apple. To cut a long story short, and two techies and 90 minutes later, I had a new password. The senior techie was impressed that I was in the middle of showing my husband how to access everything on a “just in case basis” but he couldn’t understand why my laptop had gone rogue at that exact moment. But don’t try and convince me my laptop wasn’t listening to our conversation.